Export your data or delete your account
Delete your DoseTide account in the app, or request deletion by email if you cannot access it. Export is available on every tier.
Export creates a ZIP of CSV files and a PDF summary on your device and hands them to the share sheet. Nothing is stored on our servers.
In the app, open Account, then Privacy and export, and choose account deletion. A recent sign-in may be required. You can cancel during the 24-hour waiting period before the account becomes eligible for scheduled removal.
Without the app, email larkinjoshuad@gmail.com with the subject "DoseTide account deletion". Send from the email associated with your DoseTide account where possible. DoseTide LLC will verify that the request is yours before processing it. Do not send your password, payment details or health records. You do not need to reinstall the app to make this request.
Account deletion removes your account, personal schedules, health records, inventory and support submissions through the deletion process. Sharing permissions and device registrations are revoked. Records belonging to a partner may remain with that person, with your attribution removed or de-identified.
Some billing, security and audit records may be retained where needed for financial, legal or security obligations. Restricted backups expire under the provider backup cycle; the 24-hour waiting period does not mean that all backups disappear after 24 hours. Contact the privacy email for the status of your request or information about retained records.
Deleting your account or uninstalling DoseTide does not cancel a store subscription. Manage or cancel subscriptions in Google Play or the Apple App Store separately. Exported copies that you saved or shared outside DoseTide remain under your control.